Reference

Privacy Policy for Indian Accounts

This page explains how n65 handles the account details, device data and payment records linked to your use of our site in India.

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n65 Privacy Policy for Indian Accounts
REQUEST PATHS

Where to send privacy requests

If you want to ask about a data request, we keep the contact paths simple. Use the channel that matches your account so we can verify you without delay, then we can…

Email Send your request from the email linked to your account so we can match it quickly and avoid delays. Include the change you want, the account details involved and any timing that matters for your case.
Account Message Use the in-account message path when you need a privacy change on the same profile. It keeps the request tied to your record, which helps us confirm identity and reply with the right next step.
Written Request If you prefer a written route, send the request with your name, account reference and contact details. We keep it on file, check it against our records and answer in the channel you used.
DATA CARE

How we handle your privacy data

We keep privacy handling narrow and traceable. Account details, device logs, cookie data and payment references are used only for account operation, security checks, fraud checks and support replies.

Account Data

We collect the details you enter when opening or using your account, plus changes you later make. That record helps us keep your profile accurate, confirm requests and respond to disputes tied to your account history.

Cookies

Cookies help us remember session state, language choice and security checks. If you clear them, some settings may reset and we may ask you to confirm your login again on the next visit.

Device Logs

We record browser type, device model, IP address and access times to spot misuse, keep sessions stable and investigate suspicious activity. These logs are checked against account events when we need to trace a request.

Payment Records

When a payment reference appears through UPI, Paytm, PhonePe or Google Pay, we keep only the details needed to reconcile the account, check status and answer a billing or access query.

Retention

We keep data only as long as the account, the request or a legal duty requires. After that period, records are deleted or archived in a way that matches our storage and audit process.

Changes And Access

To change a profile detail or ask for a copy of the record we hold, send the request from your account-linked contact path. We may ask for a verification step before we act on it.

Privacy policy questions and answers

These answers cover the most common privacy requests we receive from Indian account holders. They explain what we collect, why we keep it, how to ask for changes and what happens if local rules affect a request. If your case needs more detail, use the contact route linked to your account so we can verify it and reply on the right channel.

We keep the details you submit, the device and login logs tied to your account, and the payment references needed to reconcile activity. We use them to operate the account, answer requests and protect the record.

Yes. Cookies help us keep you signed in, remember your settings and check for unusual activity. If you clear them, some preferences reset and we may ask you to confirm the next session again.

Yes. Send the request through your account-linked contact path and we will verify it before replying. Where local law allows the request, we share the record we hold for that account and the related history.

Use the same contact channel and tell us which detail needs to change. We may ask for a verification step, then update the record or explain why a field must stay unchanged for legal reasons.

We keep each record only for the period needed for account operation, dispute handling, fraud checks or legal duties. After that, the record is removed or archived according to our retention process.

Closing an account does not always remove every record at once. We may retain some items for security, tax or legal duties, then delete the rest when the required period ends.

Contact us through the account path, email or written request listed on this page. Use the same identity details on file so we can match the request without extra back-and-forth.

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